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Practical

Shipping & returns.

Roasted to order, sent on the next roast day, tracked to your door.

Rates & timesAll prices include VAT
  1. Netherlands

    PostNL or DHL

    Delivery

    1–2 working days

    Cost

    €4,95 under €30

    Free from

    Free from €30

    Tracked. Fits the letterbox up to two 200 g bags.

  2. Amsterdam pickup

    Collected at the roastery

    Delivery

    By appointment

    Cost

    Free

    Free from

    Always free

    Write to us and we agree a morning on Steigereiland.

  3. European Union

    PostNL International

    Delivery

    2–6 working days

    Cost

    €9,95

    Free from

    Free from €75

    Tracked to the door. Duties do not apply within the EU.

When it leaves

We roast first, then pack.

Nothing sits on a shelf waiting for an order. Your bags are roasted in the next small batch and packed the same day, which means most orders leave within two working days. The roast date is printed on every bag, so you can plan the rest rather than guess it.

You will receive a tracking link when the parcel is handed over. Amsterdam deliveries are brought by bike and we write ahead to agree a window.

Read the questions and answers
Returns

If it is not right, tell us.

You have fourteen days to change your mind under EU law. Unopened bags in their original condition can be returned; opened bags cannot, because coffee is a fresh food.

If something arrived damaged, incomplete or not as described, send us a photo and we will replace it or refund it — your choice — at our expense.

Read the full returns and refunds policy